PRIVACY POLICY

At Carolina Signs & Wonders, your privacy is a top priority. We are committed to protecting your Personally Identifiable Information (PII) and ensuring transparency in how we collect, use, and secure your data. In accordance with U.S. privacy laws and established information security standards, this policy outlines our practices regarding the handling of any information that can identify, contact, or locate an individual—either on its own or when combined with other data.

We encourage you to review this privacy policy to understand how your information is collected, managed, and protected when you interact with our website and services.

Collection of Personal Information

When you visit our website, request a quote, subscribe to a newsletter, or fill out a form, we may collect personal details such as your:

• Name
• Email address
• Mailing address
• Phone number

This information allows us to respond accurately to inquiries and deliver tailored service experiences.

When We Collect Information

We collect information from you when you:

• Visit our site
• Register or fill out forms
• Place an order
• Subscribe to updates or marketing
• Participate in surveys or promotions

This helps us understand your needs and customize our services accordingly.

How We Use Your Information

Your information is used to:

• Personalize your experience and content
• Improve our website and offerings
• Respond quickly to customer service requests
• Manage promotions, surveys, or contests
• Process transactions efficiently and securely
• Communicate updates about services, orders, or promotions

Protecting Your Information

We take your data security seriously. Our website is regularly scanned for vulnerabilities and is protected using industry-standard measures such as:

• Secure Socket Layer (SSL) technology
• Access controls and confidentiality agreements for staff
• Secure payment gateways (we do not store payment info on our servers)

Cookies

Yes, we use cookies to enhance your experience. These small files allow our website to recognize your browser, remember your preferences, and support essential functions like:

• Managing your shopping cart
• Understanding user preferences
• Tracking marketing performance

You can manage cookie settings through your browser, though disabling them may limit functionality.

Third-Party Disclosure & Links

We do not sell or trade your PII. We may share data with trusted partners who help us operate our site and serve you—under strict confidentiality agreements.

Additionally, our site may contain links to third-party websites. These have separate privacy policies, and we are not responsible for their practices. We encourage you to share feedback about any concerns.

Google & Online Advertising

We use Google AdSense to display relevant ads, in compliance with Google’s advertising policies. Google may use cookies to personalize ads based on past visits to our site.

To opt out of personalized ads, visit Google Ad Settings or the Network Advertising Initiative.

Legal Compliance

Carolina Signs & Wonders complies with all applicable privacy regulations, including:

• CalOPPA – We disclose what data is collected and how it’s used.
• COPPA – We do not knowingly collect data from children under 13.
• Do Not Track – We honor browser-based DNT signals.
• Fair Information Practices – In the event of a data breach, affected users will be notified within 7 business days via email and our website.
• Individual Redress Principle – Users have the right to pursue enforcement if their data is misused.

CAN-SPAM Act Compliance

We follow the CAN-SPAM Act to ensure:

• No misleading subject lines or headers
• Clear identification of advertising
• Prompt honoring of opt-out/unsubscribe requests
• Physical address inclusion in emails

To unsubscribe from our emails, follow the link provided in any communication, and we will promptly remove you from future messages.

Contacting Carolina Signs & Wonders

If you have any questions about this privacy policy or how your information is handled, please reach out using the contact form or information listed on our website.

Your trust matters to us. At Carolina Signs & Wonders, we are committed to safeguarding your information and providing a secure, respectful digital experience.